Introduction
McAllister’s Catering (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We collect the following personal information:
• Full name
• Contact information (email address, phone number)
• Physical/delivery address
• Dietary preferences and requirements
• Event details and preferences
• Payment information
3. How We Use Your Information
We use your personal information for: Providing catering services and quotes Communicating about our services Processing payments Marketing and promotional communications Improving our services Complying with legal obligations
4. Legal Basis for Processing
We process your personal information based on: Your consent Contractual obligations Legal requirements under South African law Legitimate business interests
5. Information Sharing
We may share your information with: Service providers who assist in our operations Payment processors Legal authorities when required by law Third-party vendors who help with our marketing efforts We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
7. Your Rights
Under POPIA, you have the right to: Access your personal information Correct inaccurate information Request deletion of your information Withdraw consent for marketing communications Object to processing of your information Lodge a complaint with the Information Regulator
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Marketing Communications
You may opt-out of receiving marketing communications at any time by: Clicking the “unsubscribe” link in our emails Contacting us directly Updating your preferences in your account settings
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
11. Contact Us
For questions about this Privacy Policy or your personal information: McAllister’s Catering 72 Woodford Grove, Stamford Hill, Durban, 4001, South Africa Website: https://mcallisters.co.za/ Email: info@mcallisters.co.za Phone: +27 31 303 4483
12. Information Regulator
You have the right to lodge a complaint with the Information Regulator: The Information Regulator (South Africa) Website: www.justice.gov.za/inforegEmail: complaints.IR@justice.gov.za